Tax Preparer Customer Support

The TaxAct® Professional Support Center will operate on extended in-season hours beginning Monday, January 21. Updated hours can be found here. All hours listed are Central Time.

Exceptions to these hours will be for peak season (late January/early February) and prior to the April tax filing deadline. 

  • January 26 (Saturday): 9 am – 8 pm 
  • January 27 (Sunday): 10 am – 8 pm 
  • February 2 (Saturday) : 9 am – 8 pm 
  • February 3 (Sunday): 10 am – 8 pm 
  • April 13 (Saturday): 9 am – 8 pm 
  • April 14 (Sunday): 10 am – 8 pm 
  • April 15 (Monday): 8 am – midnight

We hope you don’t need support, but if you do  and call volumes are high, the TaxActProfessional Support Center offers a call-back option to help you avoid waiting on hold. When prompted, enter your number and you’ll receive a call back in the same order your call was received. Check here for contact information.