Tax Preparer Customer Support

In order to best serve all of our valued customers throughout the season, we’ve amended our TaxAct Professional support hours as follows:

January 20 – April 15, 2020

Monday – Friday: 8am – 8pm*

Saturday: 9am – 5pm*

Sunday: 10am – 5pm*

April filing due date: Open until 12am.

All hours listed are in Central Standard Time (CST).

*Extended support hours may apply.

TaxAct Professional Support, based at TaxAct headquarters in Iowa, can be reached at (319) 731-2682. If you encounter a short wait when calling in, please hold on the line — you will be offered an option to receive a callback while keeping your spot in queue.