Notice About Massachusetts Refunds
The Massachusetts Department of Revenue (DOR) has issued the following notice: “DOR has just released a number of income tax refunds via paper check where direct deposit had been requested on the tax returns. DOR sometimes changes the refund delivery method from direct deposit to paper check as an additional security measure and this action was […]
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Support Center: Program Not Running After Update
If you recently updated the TaxAct program, security software may be interfering, interpreting the modification of the program .exe file as an unwanted takeover. You can try temporarily disabling your security software. You may have to re-install TaxAct. If you recently updated Windows, especially Windows 7 or 10, this may also have affected the software.
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TaxAct Scheduled Maintenance for 2/21/2018
TaxAct will be performing regular maintenance between 5:00 AM and 6:00 AM central on Wednesday, February 21st. As a TaxAct Professional user, you may experience intermittent connection issues during that time. Maintenance is expected to conclude by 6 AM central. Thank you for your patience!
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Extenders Update for TaxAct Professional Users
When you sign in to your TaxAct Professional software today (2/20/2018), be sure to update your software to the latest version (Federal 1040: 1.07).
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Tax Calculator Updated for 2018
We are pleased to announce that TaxAct Professional has updated the Tax Calculator to reflect the Tax Cuts and Jobs Act. It will help you advise your clients on where they can start making adjustments now that will positively impact their tax bottom line.
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Help with Form 8867 – Paid Preparer’s Earned Income Credit Checklist
We’re seeing a lot of confusion around Form 8867, specifically Part I, Question 6 and 7. The questions begin “Did you ask the taxpayer…”. For example, question #7 reads “Did you ask the taxpayer if any of these credits were disallowed or reduced in a previous year?”
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Support Center: Updated Your Password but Still Can’t Login
If you have successfully updated the password, but are still having difficulty getting logged in, there are a few things to check. Please check that nothing is modifying the input of the password. This could occur during the reset or while attempting to sign in. This could be the result of keyboard modifiers like Caps […]
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Weekend Support Hours + IRS Filing Opens Monday
TaxAct Professional Support hours have been extended for the weekends of January 27-28 and February 3-4. The hours are as follows:
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In-Season Support Hours for TaxAct Professional
Help is just a phone call away! In our commitment to customers, we have extended our support hours to better accommodate the busy schedules of professional tax preparers during tax season.
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State Edition Release Dates for TaxAct Professional
With tax season underway, you may be curious when certain states will be made available to help you better plan your meetings with clients. We have compiled a list all state forms and their anticipated release date. The list is updated regularly so be sure to check back.
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IRS Updates 2018 Withholding Tables
Via the IRS — The Internal Revenue Service today released Notice 1036, which updates the income-tax withholding tables for 2018 reflecting changes made by the tax reform legislation enacted last month. This is the first in a series of steps that IRS will take to help improve the accuracy of withholding following major changes made by the […]
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Form 1040 and Schedule A Available Today (1/11/2018)
TaxAct Professional is planning an update to the 1040 software today (January 11, 2018) for Version 1.1 to allow Professionals to be able to e-file client returns containing Form 1040 and Schedule A. TaxAct has e-file approval and the IRS is expected to release the 1040 final form by next week.
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IRS Makes Minor Change to Form 8809
The Internal Revenue Service (IRS) has made a minor change to Form 8809, Application for Extension of Time To File Information Returns — they will no longer be accepting faxes of this form.
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How to Invite Preparers to Your Account
In order to share software downloads, unlimited or prepaid e-filing, reporting, or services (such as Client Xchange, if purchased), the Practice Owner must send each additional preparer an e-mail invitation from the Practice Owner’s account (the account under which the program was purchased). The e-mail will include a unique link. The invited preparer must click […]
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Version 1.0 Now Available – Start Preparing Client Tax Returns
It’s that time of the year – tax season is here! Made available today, TaxAct Professional customers now have access to certain forms to start preparing client tax returns. Be sure to update your software (from within the software, click the “Online” menu and select “Check for Updates”). Version 1.0 provides you access to: Form […]
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