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The online data backup service included with your TaxAct 2014 Preparer’s Enterprise Edition(s) expires May 1, 2018. After this date, you will no longer be able to access your 2014 client data online. We recommend downloading your client data from our secure servers before May 1, 2018. Open your TaxAct 2014 Preparer’s Enterprise Edition software. […]

With the IRS extending the filing deadline an extra day, there’s a workaround for those of you filing extensions and requesting a direct debit for your client’s tax due. On this screen in the e-filing steps, it will default to today’s date of 04/18/2018, but it will need to be updated to 04/17/2018 in order […]

Via the Internal Revenue Service — The Internal Revenue Service announced today that it is providing taxpayers an additional day to file and pay their taxes following system issues that surfaced early on the April 17 tax deadline. Individuals and businesses with a filing or payment due date of April 17 will now have until midnight […]

We’ve been seeing intermittent issues with VPS systems not being able to process credit card payments of taxes due when attempting to “Pay Now” during the filing of the return. If you are seeing issues with this payment option, please have your clients pay their tax due by an alternate method: Pay by Debit or […]

*UPDATE (4/17/18 at 6:30pm central)* The Internal Revenue Service announced today that it is providing taxpayers an additional day to file and pay their taxes following system issues that surfaced early on the April 17 tax deadline. Individuals and businesses with a filing or payment due date of April 17 will now have until midnight […]

*UPDATE (4/17/18 at 6:30pm central)* The Internal Revenue Service announced today that it is providing taxpayers an additional day to file and pay their taxes following system issues that surfaced early on the April 17 tax deadline. Individuals and businesses with a filing or payment due date of April 17 will now have until midnight […]

Overview on some of the new features in the tax preparation software With tax season here, we wanted to remind you of time-saving features in the TaxAct Professional software. These features are built to make your job more efficient while putting your clients in the best possible financial situation. Ability to automatically lock returns after […]

As we close in on the final week before the April tax filing deadline, we wanted to pass along some quick tips on how you can efficiently track your clients’ e-filed returns. We highly suggest utilizing the “Fed EF Status” column as a quick and easy way to check the status of your client’s e-filed […]

TaxAct will be performing regular maintenance between 3:00 AM and 7:00 AM central on Thursday, April 5th, 2018. As a TaxAct Professional user, you may experience intermittent connection issues during that time. Maintenance is expected to conclude by 7 AM central. Thank you for your patience!

Listed below are the updated hours for TaxAct Professional Support. These hours are effective immediately and will run through the end of tax season (April 17, 2018).