Important Update: Delay in KY Returns Processing for all filers?

Posted on by Swathi Gunnala
Attention TaxAct Professional Users, The Kentucky Department of Revenue (KY DOR) is transitioning from OneStop to MyTaxes for all tax filers on March 14, 2025. To prepare for this transition, KY DOR will pause operations from February 26 for two weeks, which may cause delays in KY return processing. We encourage you to plan ahead and ensure your clients are aware of the processing delays. For more details, visit the KY DOR announcement page: 🔗 Kentucky Department of Revenue – MyTaxes Transition We appreciate your patience and will provide further updates as needed. — The TaxAct Pro...
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Attention Colorado Preparers – e-File Processing Delay

Posted on by Swathi Gunnala
The Colorado DOR has informed us that they will not begin processing e-filed returns until mid-February. Anticipated e-file processing start dates are as follows: Individual – February 11, 2025 Business – February 10, 2025 Fiduciary – February 10, 2025 Once e-filing has been Approved,  you can complete and e-file Colorado returns, however, you will not receive any CO acks other than “pending - waiting for acceptance” until the Colorado DOR begins processing electronically filed returns.
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Important Reminder: IRS E-File Suspension on Dec 26

Posted on by Swathi Gunnala
As we approach the end of the year, we want to remind you of an important update regarding e-filing business returns. Shutdown for "Send Submissions" only is scheduled to begin at 11:59 a.m. (noon) Eastern time, Thursday, December 26, 2024. Transmitters can continue to use the other service requests except "Send Submissions" until 11:59 p.m. (midnight) Eastern time, Thursday, December 26, 2024. States can continue to use all the service requests necessary to retrieve and process state submissions in accordance with shutdown activities stated above. MeF recommends that states adjust their...
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Important Reminder: IRS 1040 Modernized e-File (MeF) Production Shutdown

Posted on by Swathi Gunnala
IRS Shutdown has begun on Saturday, November 30, 2024, at 11:59 p.m. Eastern time, in order to prepare the system for the upcoming Tax Year 2024 Filing Season. Important Note: Only "Send Submissions" for 1040 (both State and Federal) will be affected by this shutdown, all other services such as "Get Acks" and all state services will not be affected by the shutdown and users should be able to continue to use those services. Business (BMF) returns are not impacted by this IMF Production Shutdown schedule.  
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Print Center Changes Coming Soon!!

Posted on by Swathi Gunnala
We heard your feedback regarding TaxAct Professional’s Print Center, and our team has been working hard to implement these recommendations. We’re excited to announce that these changes will officially be available to you early next week. Feature Highlights: Print all (Filing,Preparer,Client) individual Copies at one "print" click. Print Preparer and Client copies Print from Client Manager: Easily search for the client you want to print
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Important Bank Product Dates to Remember

Posted on by Jeffrey Ruiz
Important Bank Product Dates to Remember: 1/15 – Santa Barbara TPG Software Purchase Assistance (SPA) enrollment closed. 1/26 – Republic Bank Software Purchase Assistance (SPA) enrollment closes. 1/31 – Last day to enroll in the Refund Transfer Incentive Program. May (exact date is TBD) – TY23 enrollment closes for Republic Bank. 5/31 – Refund Transfer Incentive Program closes. 6/30 – Checks for all eligible Refund Transfer Incentives are mailed out by TaxAct. Santa Barbara TPG bank enrollment is open year-round. If you have any questions, please reach out to our Bank Product Speci...
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Scheduled Downtime for Software Maintenance

Posted on by Jeffrey Ruiz
As part of our commitment to providing you with the best possible service, we want to inform you about an upcoming scheduled downtime for essential maintenance for TaxAct Professional. Downtime Schedule: Date: Jan 16, 2023 Time: 4:30AM - 5:30AM CST Access to TaxAct Professional will be temporarily unavailable during the maintenance.  We are implementing crucial updates and enhancements to ensure the continued reliability and security of our software. These improvements are part of our ongoing efforts to provide you with a seamless and efficient experience.  Please plan your tax prepa...
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