TaxAct Professional Ranked #1 in Overall Satisfaction in 2025 NATP Software Survey
In the latest *National Association of Tax Professionals (NATP) 2025 Software Survey, TaxAct Professional earned the highest overall satisfaction rating of all reviewed tax software — an impressive 93% of respondents reported being satisfied or very satisfied with the product.
Highest Rated for Ease of Use and Value
TaxAct Professional’s top satisfaction ranking is backed by leading scores in several categories:
| Category | TaxAct Score | Highest Rank? |
| Overall Satisfaction | 93% | Yes |
| Ease of Learning Software | 98% | Yes |
| Ease of E-filing | 98% | Yes |
These results show that tax preparers value TaxAct Professional not only for its simplicity and usability, but also for its accuracy and affordability — a rare combination in the tax prep software space.
What Tax Pros Love Most About TaxAct Professional
- Ease of Use: TaxAct users prioritize simplicity. Survey respondents cited this as the top non-accuracy factor influencing their software loyalty.
- E-filing and Review Tools: TaxAct leads in ease of e-filing (98%) and ranks at the top for return review functionality.
- Conversion and Customer Support: TaxAct still scored high in customer service satisfaction.
Should You Switch to TaxAct Professional?
If you’re evaluating tax prep software this fall, TaxAct Professional’s combination of affordability, ease of use, and high recommendation rate makes it a strong candidate for small to mid-sized firms. Find out for yourself.
Visit TaxAct Professional or choose a professional bundle that fits your needs.
You can access the full NATP Tax Software Survey results
*Please note:TaxAct Professional is independent of the National Association of Tax Professionals (NATP).