TaxAct® Professional has updated its hours of business in order to provide the practices we serve with additional support through the extended filing deadline. Support hours are now as follows:
April 1 – 10
Monday – Friday: 8am – 8pm
Saturday: 9am – 5pm
Sunday: 10am – 5pm
April 11 – 15
April 11: 9am – 6pm
April 12: 10am – 6pm
April 13-14: 8am – 8pm
April 15: 8am – 10pm
April 16 – July 10
Monday – Friday: 8am – 6pm
Saturday & Sunday: Closed
July 11 – 15
July 11: 9am – 5pm
July 12: 10am – 5pm
July 13-15: 8am – 8pm
July 16 – December 31
Monday – Friday: 8am – 5pm
Saturday & Sunday: Closed
All times are in Central time zone
Support is closed on the following holidays: New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving & Christmas.
Support Options to Suit Your Practice’s Needs
For the fastest answers to many of our most frequently asked questions, search our Help Topics. If you need assistance with your account or our software, call us at 319-731-2682 or email us at professional@taxactservice.com.
For tax-specific questions, call us at 319-731-2680 or send us an email at protaxhelp@taxact.com.
For order, payment, and sales questions, give us a call at 319-536-3571 or email us at prosales@taxact.com Monday through Friday from 8am to 5pm.