In order to continue to get our systems ready for the 2020 e-filing season TaxAct will be performing scheduled maintenance on the following day:
Friday, January 15, 2020, from 4 AM - 6 AM CT
During this time you will not be able to access TaxAct Professional software, MyTaxDocs.com, or the TaxAct website.
Thank you for your patience as we get our systems ready to support your successful e-filing season.
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Update: Scheduled Maintenance Moved to 12/8/2020
In order to get our systems ready for peak filing season, the scheduled maintenance originally planned for Thursday, December 3 has been moved to:
Tuesday, December 8, 2020, from 5 AM - 9 AM CT
During this time you will not be able to access TaxAct Professional software, MyTaxDocs.com, or the TaxAct website.
Thank you for your patience as we get our systems ready to support your successful filing season.
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System Maintenance Scheduled for 12/3/2020
In order to continue to get our systems ready for the 2020 filing season TaxAct will be performing scheduled maintenance on the following day:
Thursday, December 3, 2020, from 5 AM - 9 AM CT
During this time you will not be able to access TaxAct Professional software, MyTaxDocs.com, or the TaxAct website.
Thank you for your patience as we get our systems ready to support your successful filing season.
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System Maintenance Scheduled for 09/17/2020
TaxAct will be performing scheduled maintenance on the following day:
Thursday, September 17, 2019, from 12 AM - 10 AM Central Daylight Time
During this time, you will not be able to access the TaxAct Professional software, Client Xchange portal, MyTaxDocs.com, or TaxAct website.
Due to system upgrades Client Xchange clients will be required to set up their multi-factor authentication (MFA) again when logging in for the first time after the maintenance is completed. Thank you for your patience as we work to keep our systems ready to support you.
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Client Xchange Maintenance & Update From 6 – 8 AM on 4/22/2020
TaxAct will be performing scheduled maintenance for Client Xchange on the following day:
Wednesday, April 22, 2020, from 6 - 8 AM Central Time
During this maintenance, your clients will not be able to access the Client Xchange portal, MyTaxDocs.com.
This update includes:
Client sign in now requires multi-factor authentication (MFA) by mobile phone number verification code or authentication app (such as Google Authenticator). This replaces the security questions previously asked upon account creation.
Password reset will also require MFA via a verification code sent to the client's em...
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System Maintenance Scheduled for 4 – 6 AM on 1/21/2020
TaxAct will be performing scheduled maintenance on the following day:
Tuesday, January 21, 2020, from 4 – 6 AM Central Time
During this maintenance, you will not be able to access the TaxAct Professional software or website. Thank you for your patience as we work to keep our systems ready to support you.
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System Maintenance Scheduled for 04/23/2019
TaxAct will be performing scheduled maintenance on the following day:
Tuesday, April 23, 2019, from 4 AM - 8 AM Central Daylight Time
During this time you will not be able to access the TaxAct Professional software or website. Thank you for your patience as we work to keep our systems ready to support you.
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System Maintenance Scheduled for 04/17/2019
TaxAct will be performing scheduled maintenance on the following day:
Wednesday, April 17, 2019, from 4 AM - 7 AM Central Daylight Time
During this time you will not be able to access the TaxAct Professional software or website. Thank you for your patience as we work to keep our systems ready to support you.
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System Maintenance Scheduled for 04/02/2019
In order to maintain our systems through the end of filing season TaxAct will be performing scheduled maintenance on the following day:
Tuesday, April 2, 2019, from 2 AM - 5 AM CT
During this time you will not be able to access the TaxAct Professional software or website.
Thank you for your patience as we work to keep our systems ready to support your successful filing season.
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System Maintenance Scheduled for 03/28/2019
In order to continue to maintain our systems through the end of filing season TaxAct will be performing scheduled maintenance tomorrow, March 28, 2019, from 3:30 AM - 6:30 A M CDT. During this time you will not be able to access TaxAct Professional software or website.
Thank you for your patience as we get our systems ready to support your successful filing season.
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System Maintenance Scheduled for 02/19/2019
In order to continue to maintain our systems during filing season TaxAct will be performing scheduled maintenance on the following day:
Tuesday, February 19, 2019, from 3 AM - 7 AM CT
During this time you will not be able to access TaxAct Professional software or website.
Thank you for your patience as we get our systems ready to support your successful filing season.
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