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Resolved: Issue with “Warning: Signed In on Another Device” message
At approximately 9:15 CDT this morning, there was a server issue that caused the inadvertent message below to appear upon signing into TaxAct 2018 Professional Editions along with other potential inconsistent behavior. The issue has since been corrected and you should now be able to sign in normally.
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Additional TaxAct Professional 2018 State Editions Available as of 1/23/2019
The following TaxAct Professional 2018 States have been released since our last state notification on 1/16/2019:
1040
DC
TN
VT
1065
CA
CO
FL
KS
KY
MS
ND
NM
1120
AK
CA
CO
FL
KS
KY
ND
NE
ME
MS
1120S
AK
CA
CO
FL
KS
KY
ND
MS
NM
1041
NM
See the State Program Release Dates page for the entire list of available states and anticipated release dates.
If you’ve already purchased your 2018 State Edition(s), you will be able to install all available states by go...
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Extended In-Season Support Hours
The TaxAct Professional Support Center will be operating on extended in-season hours starting Monday, January 21. All hours are in Central Standard Time.
Monday - Friday: 8 am - 8 pm
Saturday: 9 am - 5 pm
Sunday: 10 am - 5 pm
Exceptions to these hours will be for peak season (late January/early February) and prior to the April tax filing deadline.
January 26 (Saturday): 9 am - 8 pm
January 27 (Sunday): 10 am - 8 pm
February 2 (Saturday): 9 am - 8 pm
February 3 (Sunday): 10 am - 8 pm
April 13 (Saturday): 9 am - 8 pm
April 14 (Sunday): 10 am - 8 pm
April 15 (...
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Additional TaxAct Professional 2018 State Editions Available as of 1/16/2019
The following TaxAct Professional 2018 States are now available since our last State release notification on 01/09/2019:
1040
AL
AR
AZ
DE
HI
IA
LA
MA
ME
MN
MO
MS
MT
ND
NE
NJ
NM
OH
PA
RI
SC
1065
AR
HI
NE
RI
1120
AR
HI
MT
NM
1120S
AR
HI
MT
NE
RI
See the State Program Release Dates page for the entire list of available states and anticipated release dates.
If you’ve already purchased your 2018 State Edition(s), you will be able to install all available ...
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Updated: Scheduled Maintenance for 01/17/2019 and 01/22/2019
In order to get our systems ready for peak filing season, TaxAct will be performing scheduled maintenance on the following days and times:
Thursday, January 17, 2019, from 4 AM - 6 AM CT
Tuesday, January 22, 2019, early morning – time to be determined
During these times, you will not be able to access TaxAct Professional software or website.
Watch for an update regarding next Tuesday's scheduled maintenance. Thank you for your patience as we get our systems ready to support your successful filing season.
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TaxAct 2018 Professional Editions Version 1.02 Update
Version 1.02 is now available for all TaxAct 2018 Professional Federal Editions. This update includes:
Minor bug fix
For more information on additional changes made available on 1/15, view the earlier notification titled TaxAct 2018 Professional Editions Version 1.01 Update.
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TaxAct 2018 Professional Editions Version 1.01 Update
Version 1.01 is now available for all TaxAct 2018 Professional Federal Editions. This update includes:
E-filing for the following
1065 Federal
1120 Federal
1120S Federal
Printing for the following main forms
1120 Federal
Note: Not all federal forms are finalized and/or approved, so not all returns can be printed or filed at this time.
Minor bug fixes
With Version 1.01, you will be required to have the latest update installed for all federal and state returns prior to e-filing. For more information on this change, view the notification from 1/14 titled N...
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New Requirement: Must Have Latest Version to e-file Returns
Starting with version 1.01 of all TaxAct Professional Editions (available on 1/15/2019), you will be required to update your federal and state software to the most current version prior to e-filing returns. This ensures returns are e-filed with accurate calculations and meet all compliance requirements.
When selecting which federal and/or state returns to e-file, you will be prompted if any require an update before continuing.
For more information on how to access updates, view this Help Topic.
If you need assistance with updating your software, please contact our Professional Support...
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IRS Announces Filing Season Open Dates
The IRS has announced the filing season will officially open on Monday, January 28. At that time, the IRS will start processing all submitted returns and providing acknowledgements.
We will begin Controlled Launch testing with the IRS today and continue over the next two weeks. This involves sending batches of submitted e-filed returns for processing. We cannot guarantee which returns will be sent, however if your e-filed returns fall into this testing, you will see acknowledgements for those returns.
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TaxAct Professional 2018 State Editions Begin Releasing
TaxAct Professional 2018 State Editions have started releasing with more available soon (see the State Program Release Dates page for the entire list of available states and anticipated release dates).
The following TaxAct Professional 2018 States are now available:
1040
CA
CT
CO
GA
ID
IL
IN
KS
KY
MD
MI
NC
NY
OK
OR
UT
VA
1065 / 1120 / 1120S
DC
ID
If you've already purchased your 2018 State Edition(s), you will be able to install all available states by going to the Online --> Install State menu option. From t...
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TaxAct 2018 Professional Editions Version 1.0 Update
Version 1.0 is now available for all TaxAct 2018 Professional Federal Editions This updated includes:
E-filing for the following:
1040 Federal
Note: The IRS has not yet announced when they will open for tax year 2018. Any returns submitted will be held until the IRS starts processing.
Printing for the following main forms:
1040 Federal
1065 Federal
1120S Federal
1041 Federal
990 Federal
Note: Not all federal forms are finalized and/or approved, so not all returns can be printed or filed at this time.
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When there are ...
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