We know how busy you are, and this season as been hectic. As we near the end of the tax season, we encourage you to not wait until late in the day on May 17th to print or submit returns to avoid challenges you might run into. Complications can include submission issues, internet connectivity, system outages, and unexpected e-file rejections by the IRS.
The TaxAct Professional Support Center will operate on the following extended hours through the tax filing deadline (hours are Central Time).
- April 10th through April 18th
- April 10, 2021, Saturday: 10am – 8pm
- April 11, 2021, Sunday: 10am – 8pm
- April 12, 2021, Monday: 7am – 9pm
- April 13, 2021, Tuesday: 7am – 9pm
- April 14, 2021, Wednesday: 7am – 9pm
- April 15, 2021, Thursday: 7am – 11pm
- April 16, 2021, Friday: 7am – 7pm
- April 17, 2021, Saturday: 8am – 5pm
- April 18, 2021, Sunday: Closed
- April 19th through May 7th
- Monday – Friday: 8am – 6pm
- Saturday- Sunday: Closed
- May 8th through May 17th
- May 8, 2021, Saturday: 8am – 8pm
- May 9, 2021, Sunday: 9am – 8pm
- May 10 – May 14, Monday – Friday: 7am – 9pm
- May 15, 2021, Saturday: 8am – 8pm
- May 16, 2021, Sunday: 9am – 8pm
- May 17, 2021, Monday: 7am – midnight
- Post May 17th
- Monday – Friday: 8am – 5pm
- Saturday- Sunday: Closed
Contact us if you need help:
- Account and software questions: 319.731.2682, Professional@TaxActService.com
- Tax-related questions: 319.731.2680, ProTaxHelp@TaxAct.com
If you need to contact the Support Center, the TaxAct Professional Support Team offers a call-back option if your call isn’t immediately answered. Avoid waiting on the line by leaving your number, and you’ll receive a call back in the same order your call was received.