The TaxAct® Professional Support Center continues to operate on extended in-season hours through Monday, April 15. Updated hours can be found here. All hours listed are Central Time.
Exceptions to these hours will be prior to the April tax filing deadline:
April 13 (Saturday): 9 am – 8 pm
April 14 (Sunday): 10 am – 8 pm
April 15 (Monday): 8 am – Midnight
Need help but you're not sure who to contact? Email TaxAct Professional Support:
Account and software questions: Professional@TaxActService.com
Tax-related questions: ProTaxHelp@TaxAct.com
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Additional TaxAct Professional 2018 State Editions Available as of 02/13/2019
The following TaxAct Professional 2018 States have been released since our last state notification on 02/06/2019:
1065
MD
NH
NJ
TX
VT
WI
WV
1120
NH
NJ
NY
TX
VT
WI
WV
1120S
MD
NH
NJ
NY
TX
VT
WI
WV
1041
IA
MD
MN
MO
NJ
OK
PA
See the State Program Release Dates page for the entire list of available states and anticipated release dates.
If you’ve already purchased your 2018 State Edition(s), you will be able to install all available states by going to the Online –> I...
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TaxAct 2018 Professional Editions Version 1.07 Update
Version 1.07 is now available for all TaxAct 2018 Professional Federal Editions. This update includes:
Various Help Center links (Help-->Support Options), including Spanish Tax Glossary, now work.
Notification Center posts can now be filtered and sorted based on date posted and assigned categories.
TaxAct 2018 Professional can automatically check for updates by selecting Tools --> Options, and selecting "If already connected to the internet, automatically check for updates on program startup." You can also check for software updates at any time by selecting Online --> Check...
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Additional TaxAct Professional 2018 State Editions Available as of 02/06/2019
The following TaxAct Professional 2018 States have been released since our last state notification on 1/30/2019:
1065
AK
DE
IL
LA
MA
MN
IA
OH
MO
NY
PA
SC
TN
UT
VA
1120
GA
IA
IL
LA
MA
MD
MO
OR
PA
SC
TN
UT
VA
1120S
DE
GA
IA
IL
LA
MA
MO
OH
OR
PA
SC
TN
UT
VA
1041
CA
CO
IL
KS
KY
NC
OR
RI
SC
See the State Program Release Dates page for the entire list of available states and anticipated release dates.
If y...
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TaxAct 2018 Professional Editions Version 1.06 Update
Version 1.06 is now available for all TaxAct 2019 Professional Federal Editions. This update includes:
Printing and e-filing is now available for the following:
Form 3468 - Investment Credit
Form 4136 - Credit for Tax Paid on Fuels
Form 8835 - Renewable Electricity, Refined Coal, and Indian Coal Production Credit
Form 8844 - Empowerment Zone Employment Credit
Form 8845 - Indian Employment Credit
Form 8910 - Alternative Motor Vehicle Credit
Form 8911 - Alternative Fuel Vehicle Refueling Property Credit
Form 8936 - Qualified Plug-in Electric Drive Motor Vehicle Cre...
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Weekend Support Hours for TaxAct Professional
TaxAct Professional Support hours have been extended for the weekend of February 2-3. The hours are as follows (Central Time):
Saturday, February 2, 9 am - 8 pm
Sunday, February 3, 10 am – 8 pm
As a reminder, the IRS began processing all individual returns on Monday, January 28. Although the IRS is accepting both electronic and paper tax returns, it is expected that paper returns will begin processing later in mid-February as the IRS continues to update their systems. The IRS strongly encourages people to file their tax returns electronically for faster refunds.
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TaxAct 2018 Professional Editions Version 1.05 Update
Version 1.05 is now available for all TaxAct 2018 Professional Federal Editions. This update includes:
Updated versions of Form 1040 and Form 1041, pursuant to changes included in the Final Regulations released by the IRS.
If you purchased, TaxAct 2018 Professional 1041 or 990 Federal Editions, e-file is available following this update.
Fixed Appointment Manager preferences not being saved.
Fixed Refund Snapshot Summary view display.
TaxAct 2018 Professional can automatically check for updates by selecting Tools --> Options, and selecting "If already connected to the intern...
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Additional TaxAct Professional 2018 State Editions Available as of 1/30/2019
The following TaxAct Professional 2018 States have been released since our last state notification on 1/23/2019:
1040
VT
WI
WV
1065
CA
CO
KS
KY
MI
MT
1120
AK
CA
CO
KS
KY
MI
NE
RI
1120S
AK
CA
CO
KS
KY
MI
1041
NE
NM
See the State Program Release Dates State for the entire list of available states and anticipated release dates.
If you’ve already purchased your 2018 State Edition(s), you will be able to install all available states by going to the Online –> Install Sta...
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Pending EFIN Verification Delay
It has come to our attention that some TaxAct Professional customers who are awaiting EFIN verification from TaxAct and originally provided us with an EFIN Acceptance Letter from the IRS are seeing delays in their EFIN verification.
When we receive an EFIN Acceptance Letter for verification purposes, we use the IRS ERO locator database to verify certain information in the Acceptance Letter to confirm the active status of your EFIN. Unfortunately, the IRS ERO locator database does not appear to be functioning correctly; we feel this may be due to the recent government shutdown. We have notif...
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IRS Opens for e-Filing Today
The IRS began processing all individual returns today, Monday, January 28. As the IRS begins processing returns, acknowledgments may be unpredictable due to the high volume of returns being processed. The IRS strongly encourages people to file their tax returns electronically for faster refunds. Although the IRS is accepting both electronic and paper tax returns starting today, paper returns will begin processing later in mid-February as the IRS continues to update their systems.
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TaxAct 2018 Professional Version 1.04 Update
Version 1.04 is now available for all TaxAct 2018 Professional Federal Editions. This update includes:
Minor bug fixes
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TaxAct 2018 Professional Editions Version 1.03 Update
Version 1.03 is now available for all TaxAct 2018 Professional Federal Editions. This update includes:
Fixed a script error when navigating to a saved bookmark
Fixed a crash happening when clicking the e-file submit button
Some users were seeing program crash upon hitting the e-file Submit button in version 1.02 (when they were previously able to submit prior to version 1.02)
Other minor performance improvements and bug fixes
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Additional TaxAct Professional 2018 State Editions Available as of 1/23/2019
The following TaxAct Professional 2018 States have been released since our last state notification on 1/16/2019:
1040
DC
TN
VT
1065
CA
CO
FL
KS
KY
MS
ND
NM
1120
AK
CA
CO
FL
KS
KY
ND
NE
ME
MS
1120S
AK
CA
CO
FL
KS
KY
ND
MS
NM
1041
NM
See the State Program Release Dates page for the entire list of available states and anticipated release dates.
If you’ve already purchased your 2018 State Edition(s), you will be able to install all available states by go...
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Extended In-Season Support Hours
The TaxAct Professional Support Center will be operating on extended in-season hours starting Monday, January 21. All hours are in Central Standard Time.
Monday - Friday: 8 am - 8 pm
Saturday: 9 am - 5 pm
Sunday: 10 am - 5 pm
Exceptions to these hours will be for peak season (late January/early February) and prior to the April tax filing deadline.
January 26 (Saturday): 9 am - 8 pm
January 27 (Sunday): 10 am - 8 pm
February 2 (Saturday): 9 am - 8 pm
February 3 (Sunday): 10 am - 8 pm
April 13 (Saturday): 9 am - 8 pm
April 14 (Sunday): 10 am - 8 pm
April 15 (...
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Additional TaxAct Professional 2018 State Editions Available as of 1/16/2019
The following TaxAct Professional 2018 States are now available since our last State release notification on 01/09/2019:
1040
AL
AR
AZ
DE
HI
IA
LA
MA
ME
MN
MO
MS
MT
ND
NE
NJ
NM
OH
PA
RI
SC
1065
AR
HI
NE
RI
1120
AR
HI
MT
NM
1120S
AR
HI
MT
NE
RI
See the State Program Release Dates page for the entire list of available states and anticipated release dates.
If you’ve already purchased your 2018 State Edition(s), you will be able to install all available ...
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TaxAct is not responsible for, and expressly disclaims all liability and damages, of any kind arising out of use, reference to, or reliance on any third party information contained on this site.